Returns & Exchanges
We want you to love your soak, but due to the handcrafted and personal nature of our bath products, we can only accept returns on unused and unopened items within 30 days of purchase. If your fizzer arrives damaged or defective, please contact our support team immediately for a replacement.
Initiate Your Request
Email our customer support team with your order number and a brief explanation of why you would like to return your items.
Prepare Your Package
Carefully pack the unopened bath fizzers in their original packaging to ensure they do not crack or crumble during transit.
Ship It Back
Affix the provided return shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned products, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing